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Effective Date: 02/18/2026
East Coast Refinishing ("we," "our," or "us") respects your privacy and is committed to protecting the information you share with us.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following information when you:
- Submit a contact or quote form
- Schedule an appointment
- Make a payment
- Subscribe to communications
- Interact with our website
Information collected may include:
- Name
- Email address
- Phone number
- Project Details
- Mailing address
- File Attachments
- Vehicle information
- Payment information (processed securely by third-party providers)
- IP address and browsing data
How We Use Your Information
We use your information to:
- Respond to inquiries
- Schedule and confirm services
- Process payments
- Provide customer support
- Improve our website and services
- Communicate service updates or promotional information
- We do not sell or rent your personal information to third parties.
Payment Processing
Payments are securely processed through third-party providers such as Square. We do not store full credit card details on our servers.
Cookies & Tracking
Our website may use:
- Google Analytics
- Google Ads conversion tracking
- Social media tracking pixels
- These tools help us understand website traffic and improve marketing performance. They may collect anonymous browsing data.
- You can adjust your browser settings to disable cookies at any time.
Data Security
We implement reasonable security measures to protect your information. However, no internet transmission is 100% secure.
Third-Party Links
Our website may contain links to external services. We are not responsible for the privacy practices of those websites.
Your Rights
You may request to:
- Review the personal data we have about you
- Update your information
- Request deletion of your data
To do so, contact us at:
East Coast Refinishing
4 Industrial Drive
Pittsfield, MA 01201
Email: dmelle@eastcoast-refinishing.com
Phone: 413-445-7878
Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page.